Pulsar SFS Screens and the data that feeds them

Often times we are asked by customers and developers what feeds each of the SFS screens and we have been pointing to the official Salesforce SFS documentation since we work closely with the Salesforce SFS Mobile product team to try and reflect the same screens and data in Pulsar. But it makes sense to publish Pulsar SFS screens with explicit information about how the data gets populated here on our Wiki. Hope you find this page helpful. Let us know if you can think of any improvements to the documentation.

 

Schedule screen will show service appointments assigned to that user for that day (so the requirement is that you have the scheduled start date time fall on the day you selected and also the ServiceAppointment to have an AssignedResource related record referencing the ServiceResource for the currently logged in user).

 

Quick note about Time Sheets: The clock icon will show up on the Profile screen if you have enabled time sheets in the Field Service Mobile Settings (you can find this in the Setup menu on Salesforce browser as an admin). Please also make sure the service resource has time sheets and has proper permission to view them. And make sure time sheets are in the related list for the service resource.