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| - The very first time you use Pulsar, please make sure there isthe device has a good Wi-Fi/3G connection. This is when Pulsar syncs all the data you need from Salesforce to the device.
- Please remember to keep the Pulsar app open until the sync process finishes. If you click the home button to go the home screen of the on the device (or open another app), the sync will stop.
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| title | Daily Sync - Start of the day |
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| - Users should make Make sure to sync (on over a good Internet connection) in the morningbefore starting their the day. This will insure ensure that device has all the latest information from the Salesforce server.
- Users needs to click Click on the green button on the toolbar and then Sync Now (at the bottom) to start the sync process.
- If users need to refresh data from Salesforce server, they can always click on Sync Now button to start the manual Sync. This will start the process on Pulsar to sync all new changes between device and Server. This is generally a very small short sync process and should not take more than few minutes to complete.
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| title | Working in Offline Mode |
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| - If the network connection is not consistent and keeps dropping during their field - visits, Users should you can work inPulsar offline mode.
Users
- need to click on green button and Choose Work Offline. This will ensure that Pulsar is not trying to connect to server.
Users can allow below steps to send all work to the server once they will You can follow these steps to sync once you have a better Internet connection.- finish all the Finish your work
- then remove Toggle the Work offline option and option
- Click on Sync again Now
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| title | Sending Logs to Pulsar Support |
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