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If user is not able to see correct details after login to Pulsar application, please follow the troubleshooting steps below.
Please validate that user Profile has Read access for PulsarSettings Object.
Setup >> Manage Users >> Profiles >> Custom Object Permission
Please validate that User Profile has access to Key, Value and Priority fields in PulsarSetting object.
Setup >> Build >> Create >> Objects >> PulsarSetting >> Custom Fields & Relationship >> Key >> Set Field-Level Security
Please Validate that User Profile is enabled for licenseRest Apex Class. This class is part of PulsarSetting managed package.
Setup >> Build >> Develop >> Apex Classes >> licenseRest >> Security