The very first time you use Pulsar, please make sure the device has a good Wi-Fi/3G connection. This is when Pulsar syncs all the data you need from Salesforce to the device.
Please remember to keep the Pulsar app open until the sync process finishes. Image Added
If you click the home button on the device (or open another app), the sync will stop.
Image Added
Image Removed
Panel
title
Daily Sync - Start of the day
Make sure to sync (over a good Internet connection) before starting the day. This will ensure that device has all the latest information from the Salesforce.
Click on the green button on the toolbar and then Sync Now (at the bottom) to start the sync process.
Image Removed
Image Added
This is generally a very short sync process and should not take more than few minutes to complete.
Panel
title
Working in Offline Mode
If the network connection is not consistent and keeps dropping during field visits, you can work in offline mode.
Image Modified
You can follow these
steps to
steps to sync once you have a better Internet connection.
Finish your work
Toggle the Work offline option
Click on Sync Now
Panel
title
Sending Logs to Pulsar Support
Users can send logs from their devices to Pulsar support team in case of any Sync related issues.
