Logging into Pulsar is the same as logging into Salesforce mobile, because Pulsar uses the same SDK. Your For this reason, Pulsar does not require a separate login and uses your Salesforce login.

You must log out of Pulsar to change between the Sandbox and Production environments.

Logging into Sandbox or Production

You must log out of Pulsar to change between the Sandbox and Production environments.

1. Launch Pulsar.

2. If you are on the Home screen when Pulsar launches

   1. Click the settings button (gear icon) in the lower right corner of the screen.

b. Click the Switch/add user button.

c. Click Select another account.

3. Choose an account email and click Select or Click New User, if the account is not in the list.

4. Choose Sandbox or Production.

5. Log in and enter the account email address and password.

5. Click Allow on the Allow access screen.

6. If asked for a verification code, check the email listed on the screen and enter the code in the box.

Logging into a Community URL

A Community URL can be accessed in two ways, via a browser or through the Pulsar app.

Using a browser to log into a Community URL

1. Open your browser.

2. Enter the URL of the Community you wish to log into.

3. Enter the username and password on the login screen.

4. Click Log in.

5. The Pulsar web app opens.

Using the Pulsar app to log into a Community URL

1. Open the Pulsar Ap