Issue
The user sees an error message stating ‘insufficient access rights’.
Solution
Pulsar downloads all of the metadata (including layouts, schema, and field permissions) and applies them when the user is working with data when completely offline. Occasionally a user may see a message like the one below. This usually means, they lost the permission on the parent record and are unable to create child records against that parent record. Unfortunately, Pulsar has no way of knowing this information, so at the sync time, the user will have to make a decision to follow one of two actions:
Email the logs to the internal salesforce support team and ask for the permission on the parent record, so they can successfully sync their records
-or-
Abandon the record, so the sync can go on to syncing the rest of the data.
Example Log
[20-06-12 23:10:38][INFO ][0x104141840] - Starting resolve (RESOLVE_OP_CREATE,Object Name,CURIUM_1591827545164_179,(Unknown),)
[20-06-12 23:10:38][INFO ][0x104141840] - [UI] - Showing Alert - Title: Fix offline created record Message: Salesforce refused a record you created while offline ((Unknown)) with this reason:
"insufficient access rights on cross-reference id"