Page Comparison

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Certain items, like Work Plans, may not appear if there are no associated Work Plans with the object (for instance, a Work Order).

Starting with Pulsar 13.0, you may define object-level carousel items using the Pulsar Setting pulsar.fsl.layout.{objectType}.carouselItems for more granular control. For example, you can define pulsar.fsl.layout.workorderlineitem.carouselItems with different items compared to pulsar.fsl.layout.carouselItems.


Name	Customized Carousel Items
Key	pulsar.fsl.layout{.objectType}.carouselItems
Value	A list of valid values separated by commas or new lines. Valid strings are: work-plans location products feed
Default Value (if any)	work-plans location products feed
Description	Use this setting to customize the set of carousel items on an SObject page in SFS.
Notes/Comments

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Providing specific object type for this setting is available in 13.0+

Hiding the Assign Contact Button

The SObject overview page contact component will by default display a button to assign a Contact to the Service Appointment. Use this setting to hide the button if desired by setting the value to false.


Name	SFS: Show Assign Contact Button
Key	pulsar.fsl.layout.showAssignContactButton
Value	TRUE/FALSE
Default Value (if any)	TRUE
Description	Use this option to display/hide the assign contact button.
Notes/Comments

Hiding The Map on

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Schedule Screen

Some customers have asked us if they can hide the map on the appointment overview schedule screen because it takes a significant amount of screen real estate on phones. You can do this by specifying a Pulsar Setting in your org.


Name	Hide Map Component on Schedule Screen
Key	pulsar.fsl.layout.

serviceappointment

schedule.displayMap
Value	TRUE/FALSE
Default Value (if any)	TRUE
Description	Use this option to display/hide the map component on the

overview

Notes/Comments
schedule screen.

Users can still get Driving Directions by clicking on the button in the section.

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Hiding The Map on Service Appointment Overview Screen

This setting allows users to remove the Get Driving Directions button from the Service Appointment detail component on the overview page. It is important to note that this button is displayed by defaultSome customers have asked us if they can hide the map on the appointment overview screen because it takes a significant amount of screen real estate on phones. You can do this by specifying a Pulsar Setting in your org.


Name	Hide

Get Directions

Map Component
Key	pulsar.fsl.layout.serviceappointment.

displayDrivingDirectionsButton

displayMap
Value	TRUE/FALSE
Default Value (if any)	TRUE
Description	Use this option to display/hide the

get driving directions button

Name

Display Resource Absences

Notes/Comments
map component on the overview screen.

Displaying Resource Absences in the Schedule

It may be useful to your users to see resource absences displayed in the Field Service Lightning schedule screen in Pulsar. You can achieve this through this setting. Resource absences will not display in the scrolling calendar navigation view as “dots” (implying the presence of a Service Appointment) but they will be shown in the list of events for a selected day and on the full calendar display.

Users can still get Driving Directions by clicking on the button in the section.

Hiding Get Driving Directions Button on Service Appointment Overview Screen

This setting allows users to remove the Get Driving Directions button from the Service Appointment detail component on the overview page. It is important to note that this button is displayed by default.


Name	Hide Get Directions Component
Key	pulsar.fsl.layout.

schedule

serviceappointment.

showResourceAbsences

Default Value (if any)
displayDrivingDirectionsButton
Value	TRUE/FALSE

FALSE

TRUE
Description	Use this option to display

resource absences

/hide the get driving directions button on the

schedule view

Notes/Comments
overview screen.

None.

Hiding the App Browser

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Name

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Display App Browser

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Key

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Displaying Resource Absences in the Schedule

It may be useful to your users to see resource absences displayed in the Field Service Lightning schedule screen in Pulsar. You can achieve this through this setting. Resource absences will not display in the scrolling calendar navigation view as “dots” (implying the presence of a Service Appointment) but they will be shown in the list of events for a selected day and on the full calendar display.


Name	Display Resource Absences
Key	pulsar.fsl.layout.schedule.showResourceAbsences
Value	TRUE/FALSE
Default Value (if any)	FALSE
Description	Use this option to display resource absences on the schedule view.
Notes/Comments	None.

Hiding the App Browser


Name	Display App Browser
Key	pulsar.home.toolbar.enableappbrowser
Value	TRUE/FALSE
Default Value (if any)	TRUE
Description	Use this option to display or hide the 9 squares icon on the bottom toolbar
Notes/Comments	None.

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Name	SFS: Enable Back Button in Flows
Key	pulsar.fsl.enableFlowBackButton
Value	TRUE/FALSE
Default Value (if any)	FALSE
Description	When set to TRUE, the Pulsar will enable display of the Back button where appropriate in a properly configured SFS Mobile Flow.
Notes/Comments	For more information about SFS Mobile Flow behavior, see this documentation: Considerations for Using Flows in the Field Service Mobile App (salesforce.com) NOTE: Salesforce data changes that occur before displaying a screen are committed to the database and will not be rolled back when the Back button is clicked. Flows retain variable values after they’re entered. Clicking the Back button in a flow doesn’t clear the value.

Customizing Additional Display Fields in the Pricebook Products List


Name	SFS: Fields to Display in Pricebook Products List
Key	pulsar.fsl.pricebookentry.displayfields
Value	Comma or newline separated list of fields from the PricebookEntry object
Default Value (if any)
Description	The Pricebook product list, by default, will show only the product name in the list. Specifying additional PricebookEntry fields in this setting will display these fields under the Product Name line and separated by the “•” (bullet character). Here is an example where this setting was specified with these fields: ProductCode, UnitPrice Image Added
Notes/Comments

Determining if the User Can or Cannot View an Object using beforeView (available in Pulsar 14.0+)

Name

Before View

Key

pulsar.beforeView.<Object API Name> (e.g. pulsar.beforeView.ServiceAppointment)

Value

This setting executes when a user tries to view a record. PSL can be used to implement business rule validations to determine if the current user can or cannot view an object

Code Block

language	js

DEFAULT{ 
Action=SetResult;
Result=Service Appointment viewing access denied.;
ResultValid=false;
}

Default Value (if any)

Description

Image Added

Notes/Comments

Versions Compared

Old Version 60

New Version Current

Key

Hiding the Assign Contact Button

Hiding The Map on

Schedule Screen

Hiding The Map on Service Appointment Overview Screen

Displaying Resource Absences in the Schedule

Hiding Get Driving Directions Button on Service Appointment Overview Screen

Hiding the App Browser

Displaying Resource Absences in the Schedule

Hiding the App Browser

Customizing Additional Display Fields in the Pricebook Products List

Determining if the User Can or Cannot View an Object using beforeView (available in Pulsar 14.0+)