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Problem

After attempting to sync, the user receives a connection error (code 1200) with this descriptionone of the connection error codes, depending on the operating system in use:

  • Error 1200: An SSL error has occurred and a secure connection to the server cannot be made

  • Error 1202: The certificate for this server is invalid. You might be connecting to a server that is pretending to be “www.xxxxxxxx.com” which could put your confidential information at risk.

  • Error 60: SSL peer certificate or SSH remote key was not OK

Solution

This is a Salesforce connection error related to an error caused by a bad SSL connection to Salesforce, which may indicate an issue with the SSL certificate. The SSL certificate encrypts information between the Pulsar app and Salesforce. The SSL certificate helps to keep sensitive information safe.

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