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Hiding Create Service Report Buttons
Static Pulsar Setting
A user may wish to hide the display of the Create Service Report button as well as the small “+” button on the service report component card. This may be useful when trying to control when users may create a service report. By hiding the buttons you can allow the user to create service reports only through a Service Report Flow.
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Name | SFS: Hide Service Appointment Create Service Report Button |
Key | pulsar.fsl.layout.serviceappointment.displayCreateServiceReportButton |
Value | TRUE/FALSE |
Default Value (if any) | TRUE |
Description | Hides the “Create Service Report” and + button on a Service Appointment Service Report detail component card. |
Notes/Comments | None |
Dynamic Pulsar Setting
The dynamic version of the setting allows an admin to use Pulsar’s PSL capability to execute custom logic to confirm business rules have been met in order to hide the display of the Create Service Report button as well as the small “+” button on the service report component.
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Name | SFS: Dynamically Hiding Service Appointment Create Service Report Button |
Key | pulsar.fsl.layout.serviceappointment.displayCreateServiceReportButton.dynamic |
Value | PSL logic with SetResult action returning TRUE or FALSE. |
Default Value (if any) | n/a |
Description | Executes the PSL logic in order to hide the “Create Service Report” and + button on a Service Appointment Service Report detail component card. |
Notes/Comments | Available in 13.0+. This dynamic setting will take precedence over the static setting. |
Hiding the Service Note
A user may wish to hide service note portion of the Service Reports detail card on an objects overview page.
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