You can automate business processes to save users' time and enforce consistency. Salesforce has point-and-click tools to easily automate your business processes. Learn how to use these tools with Pulsar to automate processes for offline useThis page aims to explain if any of these processes can be used offline within Pulsar.
Four ways to automate business processes
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Tool | Information |
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Process Builder | Can be initiated by Pulsar Has a visual designer Useful for multiple if/then statements Creates records but does not delete them Updates fields in related records Invokes other processes, launches a flow, or submits for approval. Posts to Chatter, sends email alerts, or sends a custom notification Starts when records change, or when a platform event is received. Can be invoked by another process.
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Flow Builder Works with Pulsar for fully offline automation | Has a visual designer Good for complex processes with multiple layers of evaluation Starts with: Supports user interaction Cannot invoke other processes Can send outbound messages without code Updates any record
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Workflow | Good for a single if/then statement Requires customization with Pulsar as a platform and HTML/JS or Pulsar Settings Language (PSL). Starts when a record is changed Supports time-based actions. Creates records for the Task object Updates the record or its parent Sends outbound messages without code.
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Approvals | Can be initiated by Pulsar Good for a single if/then statement Starts when: Creates records for the Task object Sends email alerts and outbound messages without code. Updates the record or its parent
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Which tools does Pulsar support?
Flow Builder Tool - Fully Offline
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if you are running Salesforce Field Service within Pulsar
When creating flows using the flow builder, save them as the Field Service Mobile Flow type. Pulsar fully supports mobile flows for offline use. If you save the flow as a screen flow, your flow will only run when online during a synccan not run from within Pulsar.
Process Builder and Approval Tools - Offline Initiation
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