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Grant the correct user permission or access in Salesforce.

  • object permissions

  • fields in relationships

The user does not have permission to access the desired object.

The user does not have access to all of the fields in the relationship being synced.

Salesforce Help - Manage Field Service PermissionsObject Permissions

Salesforce Help - Field Level Security

Create the correct relationship sync setting in Pulsar. Update pulsar.sync.relationship.directives.

Pulsar is not set up to sync the desired object.

Pulsar for Salesforce Documentation - Data Sync Settings

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