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Logging into Pulsar is the same as logging into Salesforce mobile, because Pulsar uses the same SDK. For this reason, Pulsar does not require a separate login and uses your Salesforce login.

You must log out of Pulsar to change between the Sandbox, Production, Custom, or Community URL environments.

  1. Launch Pulsar.

  2. If you are already logged in and on the Home screen when Pulsar launches:

a. Click the settings button (gear icon) in the lower right corner of the screen.

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b. Click the Switch/add user button.

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3. Click Select another account.

4. Choose an account email and click Select or Click New User, if the account is not in the list.

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5. Choose a connection type

Sandbox or Production

iOS - Choose Connection Screen

Android/Windows - Choose Connection Screen

Community or Custom Server

iOS - Click the + sign to use a Community URL or Custom server. Then enter your address in the Host box and click Done.

Android/Windows - Click Community or Custom. Then enter your URL.

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Uncheck the Production server checkbox if your community URL is for a sandbox.

6. Log in and enter the account email address and password.

The log in screen may look different, if your organization has customizations.

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5. Click Allow on the Allow access screen.

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6. If asked for a verification code, check the email listed on the screen and enter the code in the box.