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• Sandbox

• Production

• Community URL

You must log out of Pulsar to change between the Sandbox and Production environments.

Logging into

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Sandbox or Production

To log into the Sandbox, you must first log out of Production or any other instance that you are in.

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1. Launch Pulsar.

2. If you are on the Home screen, you must log out.

   1. Click the settings button (gear icon) in the lower right corner of the screen.

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   2. Click the Switch/add user button.

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3. Click Select another account.

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4. Choose an account email and click Select or Click New User, if the account is not in the list.

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5. Choose Sandbox or Production.

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6. Log in and enter the account email address and password.

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7. Click Allow on the Allow access screen.

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8. If asked for a verification code, check the email listed on the screen and enter the code in the box.

Android or Windows

1. Launch Pulsar

   Do one of the following to log in:

   You are not on the login screen -

   .

2. If you are on the Home screen, you must log out.

   1. Click the settings button (gear icon) in the lower right corner

      .

   2. Click the Switch/add user button.

   3. Click the New User button.

   4. You are on the login screen and your desired login email is on the button -

      1. Click the button for your account.

   5. You are on the login screen and your desired login email is not on the button -

      Choose Select user and do one

      of the

      following:

      • Choose an account email and click Select.

      • Click New User if the account is not in the list.

3. Choose Sandbox.

4. Enter the account email address.

5. Enter the account password.

6. Click Allow on the Allow access screen.

7. If asked for a verification code, check the email listed on the screen and enter the code in the box.

Logging into Production

iOS

1. Launch Pulsar

2. Do one of the following to log in:

   1. You are not on the login screen -

      Click the settings button (gear icon) in the lower right corner.

      screen.

      Image AddedImage Added

   2. Click the Switch/add user button.

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3. Click

   the

   Select another account

   button

   .

4. You are on the login screen and your desired login email is on the button -

   1. Click the button for your account.

You are on the login screen and your desired login email is not on the button -

Choose Add Account and do one of the following:

Choose Image Added

5. Choose an account email and click Select

   or Click New User, if the account is not in the list

   Choose Production.

6. Enter the account email address.

7. Enter the account password.

8. Click Allow on the Allow access screen.

9. If asked for a verification code, check the email listed on the screen and enter the code in the box.

Android or Windows

1. Launch Pulsar

2. Do one of the following to log in:

   1. You are not on the login screen -

      1. Click the settings button (gear icon) in the lower right corner.

      2. Click the Switch/add user button.

      3. Click the New User button.

   2. You are on the login screen and your desired login email is on the button -

      1. Click the button for your account.

   3. You are on the login screen and your desired login email is not on the button -

      1. Choose Select user and do one of the following:

         • Choose an account email and click Select.

         • Click New User if the account is not in the list.

3. Choose Production.

4. Enter the account email address.

5. Enter the account password.Image Added

6. Choose Sandbox.

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7. Log in and enter the account email address and password.

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8. Click Allow on the Allow access screen.

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9. If asked for a verification code, check the email listed on the screen and enter the code in the box.

Logging into a Community URL

The community URL requires a browser and takes you to a custom Pulsar web app.

1. Open your browser.

2. Enter the URL of the Community you wish to log into.

3. Enter the username and password on the login screen.

4. Click Log in.

5. The Pulsar app opens.